Privacy Policy
Last Updated: July 2026
1. Introduction
Mind Over Matters Senior Care ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our website and SMS messaging services.
2. Information We Collect
We collect the following types of information from our customers and website visitors:
- Contact Information: Name, email address, phone number, and mailing address
- Service Information: Details about the senior care services you inquire about or receive
- Communication Preferences: Your preferences for how we contact you (phone, email, SMS)
- Assessment Information: Information shared during free in-home assessments
- Website Usage: Information about how you interact with our website (via cookies and analytics)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with senior care services and respond to your inquiries
- To send appointment reminders and service follow-up messages
- To send SMS messages related to your care plan and account status (with your consent)
- To improve our services and website experience
- To comply with legal and regulatory requirements
- To communicate important updates about your care
4. SMS Consent and Communication
If you have opted in to receive SMS messages from Mind Over Matters Senior Care, you consent to receive text messages related to appointment reminders, care updates, and account information. Your phone number will be collected and used exclusively for this SMS communication.
Important: Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. Data Sharing and Third Parties
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information may only be shared with:
- Healthcare providers and professionals involved in your care (with your consent)
- Service providers who assist us in delivering our services (bound by confidentiality agreements)
- Legal authorities when required by law
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and gather analytics about how our site is used. You can control cookie settings through your browser preferences.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Opt out of SMS communications at any time by replying STOP
- Request deletion of your information (subject to legal obligations)
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: 816-313-2420
- Email: momsrcare@gmail.com
- Mailing Address: Mind Over Matters Senior Care
10. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.